FAQs

How Can We Assist?

We will offer refunds if we send a product that has been damaged during shipping.

If an item(s) has been damaged during the shipping process then you must report it to us within 24 hours of receiving the item(s). If you fail to do so we will not accept any returns or offer any refunds.

What is your return policy?

At Harm's Charms, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.